Frequently Asked Questions
Welcome to the Fidex Capitals' FAQ, where you’ll find all frequently asked questions and anwesers.
Fidex Capitals is a FINRA registered and regulated brokerage. We operates as an Alternative Trading System (ATS) - Which allows us to work outside the traditional exchange network.
Fidex Capitals makes Profits from Vast majority of sources and has partners which are experts from the Field of Initial Coin Offerings (ICOs) Expert traders In Binary Option and Forex, with close partnerships with venture capitalists, hedge funds, and big Mining Farms.
To register a new account simply click on the the start investing option/Get started check eligibility for private placement select and fill in the necessary information
The minimum deposit amount is simple based on type of investor you are for individual investors minimum deposit starts with $100, the maximum you can deposit at one time is $500,000 Per each deposit, Surely you can make deposit higher or more than $500,000 by several deposits.
The minimum amount for withdrawal is $1. There is no maximum limit for withdrawal.
Your deposit is automatically added after complete block network confirmations of the specified type of cryptocurrencies you make use of but for PM,AdCash and payer this be add as soon as you paid funds.
You can request a withdrawal by clicking the “Withdraw” button on the request withdraw page/area and enter the amount you wish to withdraw.
Your withdrawal is sent Instantly after request is confirmed.
Yes,your principal deposit automatically returns to your balance after the duration of the selected plan is completed. The Beginners plan can only be activated 6 times, 7th deposit on the beginners plan will be frozen and will be forced automatically to move into the next investment plan, all other plans for individual/not accredited investors are unlimited.
You can change your payment withdrawal address by clicking the “Settings” button on the menu after logging in to your account. Enter your new payment address and save the changes.
For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
Yes, you need to make a deposit to take part in our referral program.
Fidex Capitals restricts withdrawals until all outstanding commissions and fees have been settled. This ensures that any associated costs or obligations are fulfilled before funds are released.
No, multiple accounts is not allowed.
You can contact our support through clicking the “Contact Us” link. We offer support through Contact Form, and E-mail.
